How can I keep my account secure?

Password strength

Make sure your password is at least 8 characters long, and try to use a mix of letters, numbers, and special characters (ex: #, $, , !). The password you use for your Kera account should be different from the passwords you use for other websites, like your email, bank account, or social media. That way, if one of your other accounts is compromised, it's less likely to impact your Kera account.

Learn how to update your password or create a strong password.

Online security

A few general guidelines to help you stay safe online:

• Always log in at https://www.kera.com.mt : Check any page's URL before you enter your login info – when in doubt, you can always type https://www.kera.com.mt.com directly into your browser.
• Look for “https://” at the beginning of the URL. This means that your connection is encrypted, protecting the integrity and confidentiality of data sent between your computer and Kera. Some browsers may also show a lock icon next to the URL to confirm that it’s secure. Kera will try to force your browser to use HTTPS, but this may not work for all browsers.
• Keep your devices and software up to date: Device manufacturers and software providers often provide updates that address security risks and introduce new security protections. 
• Instal antivirus software: Instal antivirus software from a trustworthy source to detect, prevent, and remove common viruses or other types of attacks.
• Check the sender: Don't click any links or download any attachments unless you know and trust the source. 

Off-site payments and messages

Kera will never ask you to pay elsewhere – and we ask that you keep all payment and communication on the Kera platform. 

If you encounter a suspicious profile, listing, or message thread, flag it for review. If someone emails you asking you to pay or accept payment off-site, contact us right away.